Shipping Policy

Orders

All orders are processed and shipped within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day. Once your order ships, you'll receive an email with a tracking number.

If you haven't received your order within 14 business days of receiving your shipping confirmation, please email us at hello@ifungi.com with your name and order number, and we'll be happy to assist you.

U.S. Orders

U.S Orders (Non-Mainland - Hawaii, Alaska, Puerto Rico, Islands + Armed Forces)

Canadian Orders

In peak periods please allow an extra up to 5 business days for processing and shipping your order.

*All shipping times exclude clearance/customs delays

U.S. Domestic Shipping

Please note: Customers are responsible for all applicable state and local taxes related to shipping. By placing an order, the customer agrees to comply with all U.S. export laws applicable to the products purchased or received under this agreement.

Estimated Shipping Times/Delays

Please note: We do not provide refunds for shipping costs in cases of delivery delays, incorrectly provided addresses, or packages marked as delivered but not received.

When selecting your shipping option at checkout, keep in mind that the delivery timeframes shown are estimates and do not include the 1–3 business day processing period.

To track your order, please refer to the tracking number included in your shipping confirmation email.

If a package is returned to us due to delivery issues, you may choose one of the following options:

• A refund for the product, minus the original shipping cost, or;
• Reshipment to a corrected address, with an additional shipping fee.

If you refuse delivery of your package, the cost to return it to iFungi BioHealth will be deducted from your total refund.

Lost, Stolen, or Damaged Products

Undeliverable/Wrong Address

If your order is undeliverable due to an incorrect address, missing suite or apartment number, or any other reason, re-shipping charges will apply to resend your order.

If we are unable to process your order due to inaccurate, invalid, or incomplete information, processing may be delayed. In such cases, our customer service team will contact you by email or phone to resolve the issue.

Lost/Stolen/Damaged Packages