Refund Policy

We have a 60-day refund policy. Within 60 days of receiving your product you can return it, if it has NOT been opened. Please contact our 24-hour support staff at
hello@ifungi.com to start the refund process.

Please do not send your item back before contacting us
To be eligible for a return, your item must be unopened and in the condition that you received it.

• You will be responsible for paying for your own shipping costs for returning your item. Please note that shipping charges or tips are non-refundable.
• You should consider using a trackable shipping service or purchasing shipping insurance.
• We don't guarantee that we will receive your returned item.
• If you are returning multiple items of the same type but they were differently discounted due to sales or offers during purchase, we will refund the lowest discounted items first.
• Once your return is received, we will send you an email to notify you that we have received your returned item and let you know of the approval or rejection of your return.
• A credit will be applied to your credit card or original method of payment. Please allow 2-3 business days for processing before the refund appears.
• Returns & Exchanges are to be shipped back to our Canada warehouse for inspection and processing.
• There are certain situations where only partial refunds are granted (if applicable)
• Any item not in its original condition or is damaged for reasons not due to our error
• Any item that is returned more than 60 days after delivery

Exchanges (if applicable)

• We only replace items if they are defective or damaged due to our error. If you need to exchange it for the same item, send us an email at hello@ifungi.com to start the exchange process.
• Depending on your location, the time it may take for your exchanged product to reach you, may vary.

Late or missing refunds (if applicable)

• If you haven't received a refund after 1 week of receiving our confirmation email, please first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted. Processing times vary by payment method and it may take some time before your return is officially posted to your account.
• If you've done all of this and you still have not received your refund yet, please contact us at hello@ifungi.com